Privacy Policy
Who we are
Our website address is: https://10-second-server.com. The product being advertised is 10 Second Server courses, which is a joint development of Fleet Safety International and Paul Martzoukos.
This privacy notice discloses the privacy practices for Fleet Safety International and its 10 Second Server administration, including Paul Martzoukos. This privacy notice applies solely to information collected by this website.
Fleet Safety International’s contact information is as follows:
OFFICE LOCATION:
119 4999 43rd Street SE
Calgary, Alberta,
T2B 3N4
Support email: fsisupport@fleetsafetyinternational.com
What personal data we collect and why we collect it
Comments & Reviews
When visitors leave comments or reviews on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Our web site uses Google cookies which may share certain information with us to help us with marketing. One such use is online retargeting, which is a form of online advertising that allows us and some of our advertising partners to show you advertising based on your browsing patterns and interactions on a site away from us. For example, if we are running a retargeting campaign we may use a cookie to help you see more advertisements about wine or wine education after you leave our web site.
Other cookies we use for marketing are for Google Analytics. These cookies help to indicate your interests or demographics for analytics. This will help us keep advertising and web content relevant for our customers. This information may be gathered by or shared with our advertising partners.
If you want to opt out of using these Google cookies, you have options to block them. For example, there are browser add-ons that you can download to prevent the code from sharing information with Google Analytics about your behaviour. If you need help finding or installing these add-ons, please contact our support team at fsisupport@fleetsafetyinternational.com
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
We are the sole owners of the information collected on this site. We will not sell or rent this information to anyone.
When you contact us for support, we will use your information to respond to you regarding the reason you contacted us. We will not share your information with third parties (aside from the Government of Alberta) outside of our organization, other than as necessary to fulfill your request.
Visitor comments may be checked through an automated spam detection service.
Course Purchases & Registration
When a visitor makes a purchase on this web site, some of the personal information they input may be retained. The reasons for the retention of this information includes if a charge is disputed by a customer, for tax audition, or for other legal concerns, and we do not share it without your consent. For ease of use, when an account is made at checkout an identical account is created automatically on our “moodle” learning site (10-second-server.com/server). The information stored with this web site and on our learning site is encrypted. The content and data on our learning platform is also exclusively owned by Fleet Safety International, like this website, and will not be shared or sold.
When you place an order on our website and register an account, you will be asked at checkout if you consent to receiving an email from a third party (CusRev) to request a review of your purchase. You will not be contacted for a review by CusRev unless you tick this box to consent. CusRev’s information about terms, privacy, and data retention can be found on their website here.
Since all shop payments are made via PayPal, we do not have access to view or share payment information, as that is kept by PayPal for security purposes. For information on PayPal’s security, please check their web site for more information. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
When you provide us with your email address during payment, our team will send you emails to notify you of the purchase process and to give you login information. We may also send occasional marketing emails, but we will not sell or rent your personal information to anyone outside our organization. We are the sole owners of the information collected on this site. Unless you ask us not to, we may contact you via email that is listed on this website to tell you about new products or services, request a product review or feedback, or to notify you about changes to this program or other such notifications or changes to this privacy policy.
All our emails will have an unsubscribe option, please use that link if you do not wish to receive them anymore. Alternatively, you can directly email our marketing team at info@10-second-server.com to unsubscribe from emails and we will remove you manually.
If at any point you want us to remove all your information from our data across our entire organization, please contact us to request it at our support email: fsisupport@fleetsafetyinternational.com
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website, we also store the personal information they provide in their user profile. Website administrators can also see and edit that information. This information may be shared with our online learning platform at 10-second-server.com/server/ to sync logins between the two web sites. Both sites are owned by Fleet Safety International and personal data is not shared outside our organization.
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address (info@10-second-server.com) or phone number given on our website or by “opting-out” when a communication is sent to you.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Security
We exercise our due diligence to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information, it is transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
If you feel that we are not abiding by this privacy policy, you should contact us immediately via the contact information listed on our site.